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You see a white cloud, mist, fog, or bubbles in standing water Although mercaptan often aids in detection of natural gas leaks, you may not be able to smell this odorant if you have been exposed to it for too long, or if the mercaptan odor is masked by other odors. As every report of a gas leak is a potentially hazardous situation, we recommend you evacuate the premises and wait for our technician to arrive

Keep this in mind if you suspect a leak Recognizing gas leaks utility companies like national grid add an odorant to natural gas called mercaptan, which smells like sulfur or rotten eggs Leave windows and doors as they are.

Describe whether it is a gas leak, a gas fire, explosion, etc

Let national grid know if firefighting personnel are on the scene or enroute, and if there are any injuries or need for evacuation Give the exact location of the incident Include the city/town, street, numerical address, cross street (with the direction), and type of occupancy. Safety and emergencies gas safety and emergencies find out more about how to handle gas safety and emergencies.

Do not assume that someone else has already reported the emergency Help us keep your community safe We consider any of the below a gas emergency You smell gas or suspect a gas leak.

Who to contact in gas emergency if you get an emergency or suspect there is a gas leak or lose your supply then call the national grid on 0800 111 999

This is their 24 hour emergency number. Immediately inspected and made safeposes no threat

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